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Battery lasting for less than a day after the new firmware update

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‎10-20-2019 06:32

‎10-20-2019 06:32

I have been satisfied with the battery life time of my ionic watch as it lasted for a few days after a recharge. After installing the latest firmware update I see the battery doesn’t even last for more than12 hours. I believe if this was a problem with the battery I would have noticed gradual degradation in the performance and not this drastic degradation in the battery lifetime just after the firmware update. Is there any one facing the same problem?

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1 BEST ANSWER

Accepted Solutions

‎10-20-2019 09:54

‎10-20-2019 09:54

Yep, I noticed this same problem. Battery was fine before the update and now it drains very quickly. I went from charging it every 2nd or 3rd day to having to charge it every day now. I've also had more trouble getting the app to find and sync with my Ionic.

 

  • Sony Xperia XZ2 Compact
  • Android 9 Pie
  • Fitbit app version 3.7
  • Ionic version 27.68.9.15

 

 

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5 REPLIES 5

‎10-20-2019 07:27

‎10-20-2019 07:27

Hi @MWagdy welcome to the forums.  To help us assist you further please provide the following:

  • Phone make and model
  • OS version
  • Fitbit app version
  • Ionic firmware version

Many thanks

Best Answer

‎10-20-2019 08:34

In response to SunsetRunner

‎10-20-2019 08:34

iPhone 11

iOS 13.1.3

fitbit ionic version 68.9.15

Best Answer

‎10-20-2019 09:54

‎10-20-2019 09:54

Yep, I noticed this same problem. Battery was fine before the update and now it drains very quickly. I went from charging it every 2nd or 3rd day to having to charge it every day now. I've also had more trouble getting the app to find and sync with my Ionic.

 

  • Sony Xperia XZ2 Compact
  • Android 9 Pie
  • Fitbit app version 3.7
  • Ionic version 27.68.9.15

 

 

Best Answer

‎10-20-2019 10:02

In response to add1sun

‎10-20-2019 10:02

Is it possible to downgrade the firmware version on until this problem is solved?

Best Answer

‎11-02-2019 23:32

‎11-02-2019 23:32

I'm surprised this hasn't been a bigger problem. My battery life is garbage now. I have a versa and had a 3-4 day period before needing a charge. Now, immediately after the firmware update about a month and half ago, now it's barely a day and a half. I'm going to move out of the fitbit ecosystem if they don't resolve this problem. 

Best Answer