help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery life not lasting 5 days

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-03-2020 11:28 - last edited on ‎06-05-2020 20:01 by Fitbit Moderator

‎06-03-2020 11:28 - last edited on ‎06-05-2020 20:01 by Fitbit Moderator

I’ve been using my fit bit ionic a lot recently and it used to be able to survive 4/5 days without charging, now it barely can do a day. Wondering if anyone else is having the same issue and is there a fix?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎06-05-2020 20:00

‎06-05-2020 20:00

Hi @peryfabowain123, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Ionic was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Keep me posted, I’ll be right here if you need anything else.

Best Answer
0 Votes