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Battery life on Ionic after December 2018 update

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‎01-09-2019 12:37

‎01-09-2019 12:37

Immediately after downloading the large December update, my battery life went from about 2.5 days, to about 22 hours from a full charge to completely dead. I have checked all my settings and nothing has changed. I do have Bluetooth on (I did before as well) and disabled the option for constant sync with no improvement. Has anyone else noticed this?

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‎07-09-2019 20:20

In response to DavideFitbit

‎07-09-2019 20:20

I did all that. Nothing changed. My phone went from charging every 4 days to charging every day and it doesn’t make it through the day. I was even willing to replace the battery but can’t find one. This thing is crap. 

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‎07-10-2019 13:02

In response to Madbob1966

‎07-10-2019 13:02

Welcome to the Community forums, it's good to see you around @Madbob1966.  

 

I'm sorry to see that you've experienced this same problem with the battery of your Ionic. Thank you for confirming that you already tried some troubleshooting steps. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

 

Keep me posted.

Davide | Italian and English Community Moderator, Fitbit


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