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Battery short life

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‎01-18-2018 08:10 - last edited on ‎01-27-2018 06:15 by Moderator Alum

‎01-18-2018 08:10 - last edited on ‎01-27-2018 06:15 by Moderator Alum

I'm at my wits end here...for the past two months I've been unhappy with my Ionic battery performance.  My battery doesn't last four days.  I don't have music on my device, I use GPS maybe four times per week and I don't use any apps.  If I'm lucky, I get two days out of the battery.  I reached out to Fitbit customer service because they've always been great about remedying situations.  I've been a Fitbit customer since 2012.  I followed their instructions to a tee and did their battery test FOUR times. They keep sending me the same darn instructions (see emails below).  Has anyone else had a similar experience?  

 

Moderator edit: Removed personal info 

 
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‎01-27-2018 06:12

‎01-27-2018 06:12

Thanks for visiting the Forums @cmchico and sorry for my delayed response! 

 

I totally understand your frustration to this matter and appreciate your patience. I noticed that your case was handled by Support please let me know if you need further assistance, I'll be around! 

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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