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Blue tooth syncing with iPad and iconic

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‎10-24-2017 12:47

‎10-24-2017 12:47

I had my iconic paired with my iPad and everything was working fine until this morning. Both devices fully charged but now can not connect iPad to ionic via Bluetooth. Am able to connect iPad to wireless keyboard via blue tooth. Any advice?

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4 REPLIES 4

‎10-24-2017 15:23

‎10-24-2017 15:23

I assume you don’t have the Fitbit app running on something else as well? (Like a phone for example)

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎10-24-2017 15:38

In response to MikeF

‎10-24-2017 15:38

Have it running on my PC. Should I delete from my PC?

@MikeF wrote:

I assume you don’t have the Fitbit app running on something else as well? (Like a phone for example)

 

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‎10-24-2017 15:48

In response to Drleck1

‎10-24-2017 15:48

If it’s like other recent Fitbit devices then it’s only capable of talking to one Bluetooth device at a time. Try turning the PC Bluetooth off and see what that does for you.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎11-01-2017 04:20

In response to MikeF

‎11-01-2017 04:20

Resolved....thnx.

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