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Bluetooth not syncing with Samsung phone

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‎07-31-2019 13:32

‎07-31-2019 13:32

Bluetooth is not syncing with my Samsung phone. I have restarting the Bluetooth per the Fitbit request more than 5 times, no joy. I have reset the IONIC watch 5 times, no joy. The watch is fulling charged and was on the charger, nothing. Phone Bluetooth works with my car and with my UE Boom 2 speaker. All bluetooth items were turned off. Help???

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‎07-31-2019 13:42

‎07-31-2019 13:42

Having the same issue, only way I can get it to sync is restart blue tooth on phone. Have only had the Ionic for a week worked fine the first few days now it won't sync by it's self.

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‎07-31-2019 14:15

In response to reginaruss

‎07-31-2019 14:15

Went through same procedures with support on the phone and when nothing on their list of troubleshooting worked they said they would send info for a return as still under 1 year warranty.

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