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Brightness, Sleep Mode, Do Not Disturb Settings are dimmed out

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‎03-15-2020 13:38

‎03-15-2020 13:38

I can hardly see my screen.  When I go to settings, Brightness and a few other settings are dimmed out.  I've tried tapping all 3 of the buttons and can't get anything to activate.  What can I do to regain control of my Ionic?

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‎03-16-2020 04:02

‎03-16-2020 04:02

@westerl   Check your Quick Settings in the Control Center (swipe down).  Are you accidentally in Sleep Mode or Do Not Disturb?  I wear a Versa 2.  When I am in Sleep Mode, those settings are dimmed.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎03-16-2020 04:02

‎03-16-2020 04:02

@westerl   Check your Quick Settings in the Control Center (swipe down).  Are you accidentally in Sleep Mode or Do Not Disturb?  I wear a Versa 2.  When I am in Sleep Mode, those settings are dimmed.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎03-19-2020 04:54

In response to LZeeW

‎03-19-2020 04:54

Thank you ... yes, I was in Sleep Mode.  I didn’t know about Quick Settings.  Problem solved!!!

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