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Calories Burned Not Showing Correctly

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‎05-30-2018 14:14 - last edited on ‎05-31-2018 07:29 by Moderator Alum

‎05-30-2018 14:14 - last edited on ‎05-31-2018 07:29 by Moderator Alum

Ok, hopefully someone can help, because I am confused

I have an Iconic.

My daily BMR is 1488, according to various website calculators 

So I need to burn an additional 1012 calories per day to hit the 2500 daily goal. Today I did 30 minutes on the elliptical, which was 412 calories. Then I did 2 back to back circut training classes which was another 540 calories burned. 

When I added the classes and the calories burned it only added 200 hundred to the calories burned instead of the 540. 

Is this correct? Or am I missing something / doing something wrong?

 

Thanks for any help!!

 

Moderator Edit: Updated Subject for Clarity

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‎05-31-2018 07:29 - edited ‎05-31-2018 07:30

‎05-31-2018 07:29 - edited ‎05-31-2018 07:30

@jlcadman Welcome to the Fitbit Community! Thanks for posting the situation you are experiencing with calories burned while using Ionic.

 

How did you logged your exercise? If you are manually logging your activities you can input and specific amount of calories burned manually. Is this what you did?

 

Also, are the number of calories burned shown on your Ionic the correct one? And the amount showing incorrectly is when you sync to the Fitbit app? 

 

Is the BMR calculated correctly on your dashboard?

 

You can also add some "Quick Calories" on the Fitbit app. To do this go to the Food tile and tap on the three dots on the right corner, and then on "Add Quick Calories".

 

Additionally, please perform a restart on Ionic as this helps when stats are not being tracked correctly.

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎06-02-2018 13:45

In response to SantiR

‎06-02-2018 13:45

Thanks! 

Yes, I logged it manually and put the calories burned in it. When it adds the calories burned to the home screen, it is only adding part of them. I.e I added 540 calories burned in Circuit training, when it added it to the total it only added 200 instead of the 540.

 

I will check the BMR in the app and restart he Iconic, and watch it Monday when I am at the gym to see if it helps.

 

Thank you for the help!

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