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Calories count on Fitbit Ionic is too high

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‎03-03-2021 23:16 - last edited on ‎03-04-2021 12:16 by Fitbit Moderator

‎03-03-2021 23:16 - last edited on ‎03-04-2021 12:16 by Fitbit Moderator

Hi,

 

I have fitbit iconic, and it shows the number of Calories around 14,000 Cals per Day.... Which is impossible... how I can fix this problem?

 

Moderator Edit: Clarified subject

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‎03-03-2021 23:55

‎03-03-2021 23:55

This can be caused by one of your profile settings for age, weight, height etc being set wrong. You can check yours at https://www.fitbit.com/user/profile/edit

 

If they all look ok, is your step count looking ok? If they are far too high then the problem could be caused by the step counting rather than the calorie counting.

 

 

View best answer in original post

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2 REPLIES 2

‎03-03-2021 23:55

‎03-03-2021 23:55

This can be caused by one of your profile settings for age, weight, height etc being set wrong. You can check yours at https://www.fitbit.com/user/profile/edit

 

If they all look ok, is your step count looking ok? If they are far too high then the problem could be caused by the step counting rather than the calorie counting.

 

 

Best Answer

‎03-04-2021 00:07

In response to SteveH

‎03-04-2021 00:07

You are Legend!!

 

Yes.. it seems the problem was due to weight as it was 660 Kg instead of 60!....

 

Thank you so much

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