Can I get my issue resolved here? Please.

[FitPro2]

I got this email saying I had 15 days left to use my 25% off coupon. I was sent this because my Ionic was bricked from the update 70.7.27. It said In the email if I had any questions to please respond directly to the email so I did. 

This is what I got back. An email saying they don’t do customer support through email.  

Can I get my issue resolved here? 

 

[FitPro2]

If emailing won’t bring my watch back...

 Back to emailing...

 

 

 

 

[FitPro2]

I never got an email from a supervisor. I’m still waiting. Checking my inbox and spam folder every 15 min. Haven’t slept in days. Mental health deteriorating rapidly. Help me Fitbit, treat me like the loyal customer I am. 

JuanSR did you lie to me?