Can't Set Up Fitbit Ionic

[Karste74]

Unable to set up my ionic watch

Moderator Edit: Clarified subject

[PMorris9856]

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@Karste74 wrote:

Unable to set up my ionic watch www.kantimehealth.net

Moderator Edit: Clarified subject

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If after checking the requirements you are still having issues paring your trakcer, try the troubleshooting steps below:

Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
Try setting up your device again.
Restart your tracker.
Try setting up your device again.
If you can't set up after a restart, reboot your phone or tablet (turn it off and then back on).
Try setting up your device again.
If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet.
Try setting up your device again.
If you can't set up after removing all other Fitbit devices, try uninstalling and reinstalling the Fitbit app.

[LZeeW · Accepted solution]

@Karste74   You should not be trying to set up an Ionic.  It was recalled by Fitbit.  Please see the blue pinned thread at the top of this forum for details.  You are entitled to a full refund.