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Can’t change the clock face color on Ionic after update

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‎08-29-2021 00:11 - last edited on ‎08-29-2021 11:02 by

‎08-29-2021 00:11 - last edited on ‎08-29-2021 11:02 by

Just done the latest software update on my ionic and now I can’t change the colour of the clock face. I always use bold and have the time set in blue but since the update I can’t change it from red! I also tried a different face and then tried to change the colour on that one but even that hasn’t worked. Any suggestions?

 

 

Moderator edit: subject for clarity 

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‎08-29-2021 11:22 - edited ‎08-29-2021 11:23

‎08-29-2021 11:22 - edited ‎08-29-2021 11:23

Welcome to the Fitbit Community, @SimK74.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend restarting your watch: How do I restart my Fitbit device? If the issue persists, please confirm if the clock face you're having issues with is designed by Fitbit? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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