Can’t delete “Fitbit’s Motivation Mixtape” from Ionic

[Davewagner]

I use the Pandora song lists on my ionic. There is one song list that does not play any music and the app will not allow me to delete it. It is called, “Fitbit’s Motivation Mixtape”.  If I delete it the app will not allow me to add any other song lists unless I add that one again.

Moderator Edit: Clarified subject

[YojanaFitbit]

Hi there @Davewagner, welcome to the Fitbit Forums. Thank you for sharing your question here.

I'd like to mention that you can use your computer to choose which playlists to delete or use the Fitbit app on your phone to delete all music stored on your watch without needing to connect to Wi-Fi. Note that you can add new playlists and delete existing ones at the same time. If you're having issues deleting this specific playlists restart your Ionic and try the following:

To delete individual playlists:

1. Plug your watch into the charger. 
2. Open Fitbit Connect on your computer > Manage My Music. Note that your watch and computer must be connected to the same Wi-Fi network.
3. On your watch, open the Music app and then tap Transfer Music. Note that you may need to scroll down to see the transfer button.
4. Wait a few moments for your watch to connect. After your watch connects, on your computer screen you’ll see the list of playlists downloaded to your watch. 
5. Click the checkbox next to the playlist(s) you want to delete. The update will begin immediately.

Delete all music:

1. In the Fitbit app, tap the Today tab    our profile picture > your device image.
2. Tap Media > Personal Music.
3. Tap Remove All Personal Music. 

Hope this helps, let me know if you need further assistance.