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Can't dismiss Ionic sync notifications from phone

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‎12-07-2020 02:12 - last edited on ‎12-07-2020 14:56 by Fitbit Moderator

‎12-07-2020 02:12 - last edited on ‎12-07-2020 14:56 by Fitbit Moderator

Hi 

 

I have recently upgraded my phone from Pixel 2 to Pixel 5 and I am being bombarded ever since by sync notifications from FitBit. They cannot be swiped away and there is no option on FitBit app to turn this push particular notification off. They are blocking my screen up, meaning I have to go in each time to dismiss them. Is there a workaround for this?

 

Thanks.

 

Moderator Edit: Clarified subject

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‎12-07-2020 14:56

‎12-07-2020 14:56

Hi @DBStar, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post, I understand how frustrating this situation can be for you and even more if the notification can't be cleared. To better assist you with this situation, can you please send me a screenshot of the error message under discussion? 

 

Looking forward to your reply. 

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