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Can't download music from Mac to Ionic

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‎01-26-2021 17:16 - last edited on ‎01-27-2021 16:44 by Fitbit Moderator

‎01-26-2021 17:16 - last edited on ‎01-27-2021 16:44 by Fitbit Moderator

I recently purchased a new Ionic watch. I can not get the music from iTunes to sync with the watch.  I have set up a play list which the computer recognizes in the Fit Bit app, but I can not transfer the music from my computer to the watch. It seems as though the computer can not find the watch. 

Any suggestions.?

 

Moderator Edit: Clarified subject

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‎01-27-2021 16:43

‎01-27-2021 16:43

Hi @APstork, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To fix this situation, I recommend you to check and try the troubleshooting steps that are specified on our help article: Why can't I download music and podcasts to my Fitbit watch?, and let me know how it goes.

 

I'll be here if the issue persists. 

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1 REPLY 1

‎01-27-2021 16:43

‎01-27-2021 16:43

Hi @APstork, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To fix this situation, I recommend you to check and try the troubleshooting steps that are specified on our help article: Why can't I download music and podcasts to my Fitbit watch?, and let me know how it goes.

 

I'll be here if the issue persists. 

Best Answer
0 Votes