Can't find Media on fitbit dashboard on my PC.

[ladyofthewoods]

I don't get the little ID card on my fitbit dash from my PC.  I get the little gear (settings Icon) if I go into to Ionic from that, there is no option for "Media".  Am I doing something wrong?  I am on Windows 10 and I have the latest Fitbit Connect app on my PC.

[CarlosCFitbit · Accepted solution]

@lady Hi there! It sounds like you're trying to transfer music to Ionic. We have a very detailed help article that includes step-by-step instructions to guide you through the entire process. Also look out for a video below step 6 to see the music transfer process in action. Let me know how it goes!

[ladyofthewoods]

And I was following the detailed instructions.  However, there is no option for Media.  

[racertempo]

My app would not find the iTunes play lists.  I made sure Home sharing was on in iTunes, and also did the other iTunes thing, the xml preference checked as "ok" needed through advanced settings. 

I quickly made 3 playlists in Win media and those showed up and transferred with no issues.  And ideas about ITunes? 

[GySgt_Seidell]

Make sure the songs in your iTunes playlist are NOT protected AAC files. Also, try to close the Fitbit app and restarting it, that usually will work. 

[ladyofthewoods]

Ok. so apparently, I could not use the Fitbit connect software that I've had on my laptop forever.  I downloaded Fitbit for Windows 10 and WaaLaa!  Problem solved!

[Jorkal]

Hi, Install again Fitbit Connect on your desktop.

In another thread the download links are given.

I installed the new version today on mine Macbook, after that you have manage your music icon/button!

[Jorkal]

• MacOS: http://cache.fitbit.com/FitbitConnect/FitbitConnect-v2.0.2.7157-2017-09-25.dmg
• Win7/(Win32): http://cache.fitbit.com/FitbitConnect/FitbitConnect-v2.0.2.6954-2017-08-28.exe

[Walrus]

There is no "music icon" that is the problem that the person asked about!   So, now what?

[DrWhoGetFitMom]

Yes that is exactly my problem I have downloaded the Fitbit application to my PC desktop and on the dashboard and anywhere else I cannot find the media application in order to download playlists.

[Jorkal]

I have a MacBook, when you start Fitbit connect you get a small icon on the top bar.

whwn you select de right mouse button you get the functions transfer music.

[SunsetRunner]

i originally agreed to this post -- but somehow i found what i needed ...and could not then delete my post ... so have an awesome day!

[kurwa]

there is no Media icon on my dashboard. The instructions say to make sure you're connected to wifi and then they jump to clicking on "Media" in dashboard. There is no "Media"

[sonywone]

Im having the same issue for versa! sooooo frustrated. I dont see the media section anywhere!!!