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Can't install new clock faces and apps on Ionic

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‎07-03-2021 03:44 - last edited on ‎07-04-2021 11:49 by

‎07-03-2021 03:44 - last edited on ‎07-04-2021 11:49 by

From August 2020 I am using Fitbit Ionic. Till this time I can't install a new clock face and new Apps.

I don't know what is the problem? Please help to solve this.

 

 

Moderator edit: subject for clarity 

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‎07-04-2021 11:48

‎07-04-2021 11:48

Welcome to the Fitbit Community, @sayooj.

 

Thanks for the details shared in your post. I understand your concern. I was able to see that you have already contacted our Support team regarding this. I recommend you continue working with them since they have already all the details and special tools to continue assisting you. I know they will be glad to help you out and provide a solution. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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