help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't pair Ionic with Jaybird Run

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2019 01:16

‎02-04-2019 01:16

Hi, i have trouble connecting my Ionic to Jaybird Run. My Jaybirds works fine with my phone but my Ionic cannot find the Jaybirds as it does not appear on the list, help? 

Best Answer
0 Votes
1 REPLY 1

‎02-05-2019 06:08

‎02-05-2019 06:08

@janho Welcome to the Fitbit Community! Thanks for taking the time to share the situation you are having while connecting Ionic with your Jaybird Run. 

 

There are some headphones that need to be put into "Pairing Mode". Please check if yours have something like that. 

 

You could also try restarting Ionic and then try pairing the headphones again. 

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes