Can't unlock the Ionic with my phone since phone is no longer with me

[HenryfrignHall]

So my daughter loves to tap on my watch and lock me out of my iconic. Normally that hasn't been a problem I just go in my app and unlock the watch.. but my phone caught fire so I no longer have the phone that I set the watch up with I've obviously downloaded the app again on a different phone but it will not allow me to unlock my watch it says contact customer support which I can't seem to do

Moderator Edit: Clarified subject

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

[MyLIVY]

Don't bother calling, fitbit isn't try to fix the affected users. Only tips thar clearly dont work 

[Odyssey13]

@MyLIVY  your problem isn't the same as @HenryfrignHall . As I recall, your issue has been addressed several times by customer support and Fitbit Moderators. Sorry you're not happy with their offer of a discount, but that's not quite the situation with this member.

[MyLIVY]

@Odyssey13 

Im not happy and neither are many others

Do you work for Fitbit, if not I don't need your opinion or feedback. Thanks 

[slbert]

@HenryfrignHallIf you have Twitter, and don't want to call, you might send them a DM. The times I've had to contact them, I've had answers within 24 hours.