help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can the Ionic's battery be replaced?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-23-2019 14:54 - last edited on ‎04-24-2019 11:50 by Fitbit Moderator

‎04-23-2019 14:54 - last edited on ‎04-24-2019 11:50 by Fitbit Moderator

Hello Everyone,

 

Ok I have an Ionic.  Was not charging. Stayed at 9% for 24 hours.  Called tech support and they came to the conclusion that the battery is bad.  They gave me a current % off to purchase a new watch.

 

But if the battery is the only thing bad.  Can't you replace it?

 

I have seen videos on youtube with people changing out batteries on other FitBits.

Does anyone know the part # for a new battery  and where I can get one?

 

Thank you

 

 

Moderator edit: format

Best Answer
21 REPLIES 21

‎10-16-2021 08:26

In response to riddled

‎10-16-2021 08:26

That's nice, thanks Riddled

Best Answer

‎11-18-2021 07:01

In response to ok1wire

‎11-18-2021 07:01

can you send info for this Joe’s GE. I need mine replaced. 
please

Best Answer
0 Votes