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Cannot find the email address to contact Support team?

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‎05-02-2023 04:12 - last edited on ‎05-05-2023 11:27 by Fitbit Moderator

‎05-02-2023 04:12 - last edited on ‎05-05-2023 11:27 by Fitbit Moderator

Shame on such a company that does not have an email address.

 

Moderator Edit: Clarified subject

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‎05-04-2023 06:09

‎05-04-2023 06:09

Hi, @Edris! If you go to the Contact Us there are options to call and chat, as well as contact them on Twitter.

MakMak | Community Council

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‎05-04-2023 07:12

‎05-04-2023 07:12

here are the support contacts I've gleaned over the years on the forums.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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