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Case 25671809 still open and not handled properly by support

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‎07-15-2018 02:40

‎07-15-2018 02:40

 Who can help me? 

In short. Ionic died. Customer support start a case and suddenly stopped communicate.

Who?

 

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‎07-15-2018 05:24

‎07-15-2018 05:24

Can you give more details about what you're experiencing? Since this forum is mostly users, we don't have all the details we need to help you.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

View best answer in original post

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4 REPLIES 4

‎07-15-2018 05:24

‎07-15-2018 05:24

Can you give more details about what you're experiencing? Since this forum is mostly users, we don't have all the details we need to help you.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎07-15-2018 05:56

In response to DramaQueenDiva

‎07-15-2018 05:56

My Ionic stopped (went blank) after swimming in fresh water. After communication (giving support the details)  they did not replied to my emails

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‎07-15-2018 06:06

In response to Rabin69

‎07-15-2018 06:06

Roughly how deep was the water?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎07-15-2018 15:23

In response to DramaQueenDiva

‎07-15-2018 15:23

Indoor swimming pool of 1.40 meter

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