02-13-2019 03:20
02-13-2019 03:20
I've owned an Ionic for 4 months and track my heart rate when I swim one mile, 4-5 times per week. Peak heart rate showed 135 -140 with average BPM at 115-120. For last week, peak showing 100 with average BPM at 90 doing same workout. Have reset watch to no avail. Anyone else experiencing same issue?
02-14-2019 17:51
02-14-2019 17:51
It's great to see you around @1209surf. Thank you for the details that you've mentioned as well for the troubleshooting that you've tried.
Heart rate reading varies depending on several factors like movement, temperature, humidity, stress level, physical body position, caffeine intake, and medication. If you haven't already done so, please review our information and tips for heart rate accuracy here.
Make sure, you review the information on optimal wear closely and make sure you follow the recommendations.
Let me know the outcome. Hope this helps.
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