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Charging issue of new Ionic Smartwatch

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‎05-26-2025 07:23 - last edited on ‎05-26-2025 12:19 by Fitbit Moderator

‎05-26-2025 07:23 - last edited on ‎05-26-2025 12:19 by Fitbit Moderator

  • Charging issue of new ionic smart watch

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Need Charing cable 

 

Moderator Edit: Clarified subject.

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‎05-26-2025 12:21

‎05-26-2025 12:21

Welcome to the Fitbit Community, @Nitbhai. I'm sorry to hear that you're not able to charge your Fitbit Ionic. I'll be happy to assist. 

Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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1 REPLY 1

‎05-26-2025 12:21

‎05-26-2025 12:21

Welcome to the Fitbit Community, @Nitbhai. I'm sorry to hear that you're not able to charge your Fitbit Ionic. I'll be happy to assist. 

Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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