I agree there is a waterproofing issue with the Ionic. My sister’s started glitching several months after she got it. She regularly swims for exercise, but it still worked as a watch. Just after 12 months, it stopped working completely—- would not reset, would not recharge. I said call the company anyway, because it was defective way before 12 months. She did; after almost an hour of talking thru layers of “customer service” they offered her a “goodwill” 20% off a new Fitbit. She said thanks, but no thanks, I don’t trust your product 80% enough to buy another. She gives me the dead Fitbit because I said I’d try to fiddle with it and let my kids use it as a watch. I toss it in a drawer and forget it. In quarantine now & cleaning out the drawers, I find it, plug it in and it starts charging! It’s been working fine for almost a week on of my kids—- no showers, no water I warned. I live in a drier climate than my sister, so I suspect it was waterlogged inside and it took months for it to dry out and it’s ok now. I still won’t buy a Fitbit, but I’ll use the secondhand freebie.
