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Connecting to Watch

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‎04-26-2018 18:13 - last edited on ‎04-29-2018 08:32 by Moderator Alum

‎04-26-2018 18:13 - last edited on ‎04-29-2018 08:32 by Moderator Alum

For some reason my Fitbit stopped syncing to my phone. Now when I try to add device it states, Found It but stays on Connecting to Tracker...

I have tried everything with no luck... 

 

Moderator Edit: Updated Subject for Clarity

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‎04-29-2018 08:32 - last edited on ‎11-15-2025 09:48 by Fitbit Moderator

‎04-29-2018 08:32 - last edited on ‎11-15-2025 09:48 by Fitbit Moderator

@Twin2patrick Welcome to the Fitbit family! Thanks for reporting this and for trying all of the steps you were able to find. Could you tell me, which steps did you performed in order to fix this?

Are you still experiencing the same? I've seen this before when the watch is updating its firmware. However, after a little time it should finish and start connecting again.

I'd recommend trying all of the steps here in the order given. If you already did, try them once again in that order please.

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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