03-21-2018 08:05
03-21-2018 08:05
Before firmware 27.32.4.19, I would only need to unlock my Ionic after taking it off and/or putting it on and it would be good for the entire day. I.e. I wouldn't need to enter the 4 digit pin code to use it even when using fitbit pay.
After firmware 27.32.4.19, I am prompted to "unlock" every time I attempt to use fitbit Pay.
I've gone into the settings for Device Lock and I have tried both Enabled and Enabled for Wallet only and both make me reenter my pin every time I want to use fitibit pay.
03-21-2018 08:15 - edited 03-21-2018 08:18
03-21-2018 08:15 - edited 03-21-2018 08:18
@IamDefiler if you go on the mobile app and tap on the ionic icon, when on the ionic page scroll down to device lock.
tap on device lock and then tick enabled for fitbit pay only
hope that helps
edit, just re-read your post and may not be relevant at all
03-21-2018 08:19
03-21-2018 08:19
@soccersnapswrote: edit, just re-read your post and may not be relevant at all
BINGO! 🙂
03-21-2018 09:45
03-21-2018 09:45
Is anyone else having this issue with the new firmware?
03-22-2018 06:19 - edited 03-22-2018 06:19
03-22-2018 06:19 - edited 03-22-2018 06:19
So, I was finally able to calibrate my Ionic and to my surprise it resolved the constant lock/unlock issue. I even set the Device Lock setting to Enabled (not Enabled for Wallet only) and it works as expected as well.
04-06-2018 13:07
04-06-2018 13:07
After unlocking with the PIN for opening wallet, I hoped the watch would stay unlocked until I remove watch from arm... but that is not the case. It says "tap to unlock" each time I open my wallet. Any ideas?
05-14-2018 06:35
05-14-2018 06:35
The fix for me was calibrating the Ionic. Once that happened it functioned as expected.