Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Credit card replacement

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have changed my credit card and I can't pay any more with the watch. I also can't  access the walet. It either can't reister ionic with walet or can't connect to ionic on pin confirmation.  I try reinstalling fitbit app and replace ionic device with no luck. 

Any suggestions to fix the issue?

Best Answer
0 Votes
2 REPLIES 2

Welcome to the community @aroussekov

Let's see if I understand, where you able to get the new credit card installed on the Ionic?

Did you leave the old card attached out has it been removed?

 

As for the wallet, the easiest way to access it is to hold on the side button, then put in the pin. Normally there is no reason to have the actual wallet installed on the ionic, but some have had problems paying after the last update so this may have changed.

Best Answer
0 Votes
Hi,
the problem is that I can't connect to wallet at all. I tried all
recommended methods from the forums however no success. I reset the watch
and I currently adding it as a new device. I let you know what the outcome
is.

Cheers
Best Answer
0 Votes