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Dashboard home screen remains dark, tiles won't fill in.

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‎07-11-2018 19:33 - edited ‎07-12-2018 12:48

‎07-11-2018 19:33 - edited ‎07-12-2018 12:48

When I go to the Dashboard the tracker data (tiles) does not load.  The "field" remains dark.  This happens on different computers.  However, when I click on Premium, the premium data is there.  The app on the online is working.  I've been with Fitbit since 2012 and never had this happen.  This is the second day for this issue.  Any suggestions would be appreciated.

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2 REPLIES 2

‎07-11-2018 20:44

‎07-11-2018 20:44

Im not sure I understand what you mean. Can you post a screenshot?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-11-2018 21:35

In response to NellyG

‎07-11-2018 21:35

Screen Shot 2018-07-11 at 9.30.34 PM.png

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