My ionic died 25 months after purchase. It had gone dead about a dozen times over the 25 months, more so over the last 12. It died for the last time about 5 weeks ago. I spoke with FitBit support and after trying every conceivable revival technique, it was called after about 20 minutes of valiant effort by tech support. I was graciously offered a discount on my next purchase.
I threw the dead ionic in a drawer and ordered up a new Versa.
Went to Hawaii for 3 weeks to try and forget about my old ionic and have loads of fun.
When I got back and opened the drawer the Ionic had come back to life and was showing 0% power.
I charged it up and it has been working like a charm ever since.
So never give up hope.
Thanks for sharing, @ETLA! Electronics are so funny like that!
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Wow I'm surprised! Glad your old friend is back 😀
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer