help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dec 2020 Ionic update changed functions, worked out most issues but only Icon shows while charging?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-19-2020 03:29 - edited ‎12-19-2020 03:47

‎12-19-2020 03:29 - edited ‎12-19-2020 03:47

Is this working correctly?

Best Answer
0 Votes
2 REPLIES 2

‎12-19-2020 10:00

‎12-19-2020 10:00

@GadgetGranny71, when you say "only Icon shows while charging," are you referrring to the Fitbit logo?  The Fitbit logo normally only shows when it is starting up, not when it is charging. When charging it normally displays either the level of the battery, or the clock face.  Have you restarted your Ionic since the firmware update to see if that corrects it?

Best Answer
0 Votes

‎12-20-2020 03:42

In response to USAF-Larry

‎12-20-2020 03:42

Good morning USAF-Larry, Yes, I meant logo and have restarted Ionic since the update.  I have also deleted the app from phone and laptop and reinstated, still no change.  It seems to charge like lightning, I then have to restart the watch each time.  I also now have to key in my pin but realise that is if removing from my wrist or not wearing for while and decided to keep that function.

Best Answer