Device disconnects, re-pair is needed to sync

[aSmallChild]

This has been happening for a few months now. I notice that I no longer get notifications, and that fitbit app stops getting my tracker data. It doesn't reconnect regardless of how many times I restart the phone and watch, switch bluetooth on and off again or refresh the app. I have to delete the watch from the app and go through the pairing process again.

Once I pair the watch its good for a few days, notifications show up, I get texts and emails, the tracker data syncs with the app. Then it breaks again.

I use a Nokia 7.1

Moderator edit: Subject for clarity 

[SilviaFitbit]

@aSmallChild Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features.

I'll be around if you have any additional questions. 

[aSmallChild]

It's good that you don't have the Nokia 7.1 on that list, because then the list would be wrong.