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Device unresponsive after update

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Today my ionic was "upated" it is now a brick. won't turn on no lights on the sensors, attempted to reset, remove from the fitbit app, tried a factory rest. just won't turn on. Had a full charge 3 hours ago. So tired of spending hours/days messing with this product and its horrible update process. Every time I cross my fingers that it will work the first time. Any thoughts on how to "fix" my broken ionic while trying to update it?

 

Moderator edit: Updated subject for clarity 

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Same happened to me. Fitbits idea of a fix - buy a new one. Total BS and worst service ever.

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