My Ionic has given me problems. Occasionally, it would send a low battery message, then when I plugged it in, it would go dark, not charge and not turn on. After several of these episodes, it "magically" started charging again a few days later. It became so frequent that I found an old Charge2 that I use as backup while I am waiting for the Ionic to decide to charge again.
I finally figured that the problem happened when the power was in the "red" zone, less than 25% power. The last time I refused to charge, i left it sitting there for 3 days, then it lit up when I plugged it in, was at 0 power and started charging.
Now, I saw that it was at 34% power, decided to top up the charge, and it went dead again. No response, no charging, I am back to the back up Charge2. This is very frustrating, I like the features of the Ionic, especially the wristband clip, but I can only use it for about 3 days a week. I would like to use the same one every day.
The Charge 2 now needs an elastic band around the wristband to keep it on my wrist. but that's a different problem.
Moderator edit: updated subject for clarity
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer