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Difficulty in recalling my Fitbit Ionic

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‎02-22-2025 03:48 - last edited on ‎02-22-2025 09:23 by Fitbit Moderator

‎02-22-2025 03:48 - last edited on ‎02-22-2025 09:23 by Fitbit Moderator

My ionic has applied for a recall. So far, I haven't received any emails, and Ionic can still be seen in the Fitbit list. However, no affected devices have been displayed on the application page. Are you kidding me?

 

Moderator Edit: Clarified subject.

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1 REPLY 1

‎02-22-2025 09:26

‎02-22-2025 09:26

Welcome to the Fitbit Community, @wahuhu9. I'm sorry to hear that you haven't received any emails regarding Ionic recall. 

Please contact our recall team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

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