02-16-2020
15:06
- last edited on
02-17-2020
11:14
by
RicardoFitbit
02-16-2020
15:06
- last edited on
02-17-2020
11:14
by
RicardoFitbit
My Ionic is over 2 years old and I’ve been facing vignetting issue for quite some time now. Along the four corners, the display has become more darker and sometimes it becomes really difficult to read any text there. Is anyone facing similar issue with their Fitbit Ionic’s display screen?
Moderator edit: Subject for clarity
02-17-2020 11:11 - edited 02-17-2020 11:13
02-17-2020 11:11 - edited 02-17-2020 11:13
Hi @chandanv89, welcome to the Community Forums!
Thanks for bringing this to my attention and for providing details about your concern, seems odd that the display of your Ionic is behaving in such way. Unfortunately, I was unable to open the examples that were attached into your post, please check the information that's specified on this post to attach an image. If you haven't already done so, I recommend you to restart your device and also change the clock face you're using following the steps that are specified on: How do I change the clock face on my Fitbit device?
Please let me know if the issue persists so we can move forward with this.
02-17-2020 14:19
02-17-2020 14:19
I've tried those options. I began to notice this after a firmware update. I initially thought it's just a glitch and would resolve after a while; that never happened and the issue still persists! Is there any possibility of getting the screen replaced or getting it resolved? I really don't like to lose this watch - I just love it...
02-17-2020 14:20
02-17-2020 14:20
I've tried those options, to no luck.
I began to notice this after a firmware update. I initially thought it's just a glitch and would resolve after a while; that never happened and the issue still persists! Is there any possibility of getting the screen replaced or getting it resolved? I really don't like to lose this watch - I just love it...