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Distance displayed on Ionic is different to what it's logged

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‎04-07-2020 10:07

‎04-07-2020 10:07

Just did a run and finished it at 10.01km on the Ionic - happy days

Got home and noticed that its recorded it as a 10.01km but only 9.93km long?

 

In the splits it has 9 x 1km splits and then 1 x 0.93

 

Just trying to pick off the trials on Strava for the month and obviously when its came over its logged it as a 9.93km run too.

 

Any ideas as its using its own GPS?

 

 

 

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‎04-16-2020 16:36 - last edited on ‎12-03-2024 04:21 by Fitbit Moderator

‎04-16-2020 16:36 - last edited on ‎12-03-2024 04:21 by Fitbit Moderator

@M.Turnbull Welcome to the Community. Sorry for the delayed reply. 

Thanks for getting in touch about the distance displayed on Ionic and on your app. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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