Do I need to re-install the app for a new Fitbit tracker?

[Ben-Pensacola]

Trading in old Surge (broken) for a new Ionic.  Do I need to delete the app on my iPhone and install new app?  Or will the existing app work?

Moderator edit: updated subject for clarity

[sfringer]

The existing app should work just fine; you'll just need to add your new Ionic in the app.

[JuanJoFitbit · Accepted solution]

@Ben-Pensacola Welcome to our Fitbit Community! Regarding your inquiry, my friend @sfringer is correct, you need the same Fitbit app and you need to set up a new Fitbit device. Please check out this help article, which contains the setup process for a replacement unit or a new device.

Let us know if you have any doubts! 

[Ben-Pensacola]

Thanks for the advice.  Now, Santa has to come through with the new Ionic!

[JuanJoFitbit]

@Ben-Pensacola That's great news! I'm glad to hear that you are back on track with a new Fitbit Ionic. Thank you for posting the update here.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often!