09-18-2020
01:08
- last edited on
09-18-2020
18:19
by
SilviaFitbit
09-18-2020
01:08
- last edited on
09-18-2020
18:19
by
SilviaFitbit
Hello Everyone
Can anyone advise whether Fitbit offers warranty on there products being sold in Middle east...I see they do not mention any of the countries from middle east on their website although their products are being sold through various online platforms and in electronics store...If we buy a product which is defective, is there any way to return it? What about after sales support?
Moderator Edit: Clarified subject
09-18-2020 04:30
09-18-2020 04:30
Under their warranty rules last time i checked was 1 year outside of the eea (european economic area) and 2 years inside the eea.
Eea countries are Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden Iceland, Liechtenstein and Norway
09-18-2020
18:19
- last edited on
12-12-2024
08:15
by
MarreFitbit
09-18-2020
18:19
- last edited on
12-12-2024
08:15
by
MarreFitbit
@LalitS Welcome to the Fitbit Community. Thanks for getting in touch about this.
In this case in specific it's better to check with our Support team, they'll be happy to double check this information and provide the appropriate options. I noticed you already have a case with them, please reply back to the case for additional info.
@Natagoat Thank you for sharing this about the Fitbit Warranty!
I'll be around if you have any additional questions.
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