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Error in registering with Fitbit Wallet due to the model

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‎10-26-2019 09:18

‎10-26-2019 09:18

Hi

 

I have a problem in registering my ionic (version 27.33.1.30) with Fitbit Wallet. It gives a different  error message than other complaints posted in this forum.

 

It is a strange error message as it says: "ERROR REGISTERING IONIC WITH FITBIT WALLET model must be within ["ionic", "versa", "antares", "charge_3", "mira", "versa_2", "koshi", "versa_4"]". 

 

It is strange because it says it fails to register ionic because it is not ionic !!!!! 

 

I tried almost everything but cannot succeed.

 

Thanks in advance for sharing the solution.

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‎10-26-2019 11:04

‎10-26-2019 11:04

Hello @engoce did Fitbit have any insight when you contacted them? 

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