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Exchanging ionic dead battery

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‎06-13-2018 09:06

‎06-13-2018 09:06

So I got authorization to replace my ionic.  What do I need to send back because when my flyer went out I sent the entire contents of the box as instructed and got back a package with the buds, flyer and that was it.  No charging cable.  Luckily the charging port is the same as most items I have so no big issue.   They told me to send back all the stuff that came with it.  So if I send the charging cable will I get one back?  

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‎06-13-2018 12:56

‎06-13-2018 12:56

Hi @friskybri - In all likelihood, you will receive a new watch with all of the original accessories, however, I'd recommend confirming with customer support.

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