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Exercise stops after 1 or 2 minutes on Ionic

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‎05-25-2020 10:39 - last edited on ‎06-14-2020 09:44 by Fitbit Moderator

‎05-25-2020 10:39 - last edited on ‎06-14-2020 09:44 by Fitbit Moderator

I set an exercise routine and start walking and 1 or 2 minutes into the route it stops tracking. I don’t know it’s not tracking until I’m done: why would this happen?

 

 

Moderator edit: updated subject for clarity

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‎06-14-2020 09:43 - last edited on ‎05-25-2025 05:21 by Fitbit Moderator

‎06-14-2020 09:43 - last edited on ‎05-25-2025 05:21 by Fitbit Moderator

@Ppoindex1 I hope you're doing well!

Let me help you with your exercise tracking cutting off on your Ionic. This is odd. Are you doing any action that may press the button on your Ionic? Still I suggest you restart your device by following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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