help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Factory reset phone, should I be aware of anything?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2018 01:02

‎04-25-2018 01:02

Greetings All,

 

So I need to do a factory reset on my phone. Is there anything I should be aware of regarding my Fitbit device and the reset? Logic tells me that once the phone has completed the reset it should be a case of logging back into the Fitbit app and away we go but given the recent issues regarding the Ionic and its firmware I am hesitant to just pull the plug and see what happens.

 

Any suggestions or advice on the way forward?

Best Answer
0 Votes
1 REPLY 1

‎04-25-2018 02:06

‎04-25-2018 02:06

I've not had to do it myself but I agree that it should be just a case of downloading the app and logging in. 

Best Answer