I'll be glad to help on this @FearlessPhyl! I appreciate the details that you've mentioned. I would like you to restart your Ionic and try installing it again.
- With your watch nearby, on the Fitbit app dashboard, tap or click the Account icon () > your device image.
- Tap or click Apps > All Apps.
- Browse the available apps. When you find the one you want to install, tap or click it.
- Tap or click Install.
- Some apps require certain permissions in order to work properly, such as access to the internet or the ability to run in the background. Review these requested permissions and tap or click Install to add the app to your watch. Note that some permissions can cause your phone to use more data. If you decide at a later time that you don’t want an app to have certain permissions, you can adjust these permissions later.
Also, make sure you have the latest version of the app which is 2.73 for Android and 2.52 for iOS. If you keep having this error, provide me with an image of what you're seeing.
Hope this helps! Keep me posted.
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