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Feedback about Fitbit Ionic

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‎06-04-2019 06:32 - last edited on ‎06-05-2019 11:38 by Fitbit Moderator

‎06-04-2019 06:32 - last edited on ‎06-05-2019 11:38 by Fitbit Moderator

I have been through 2 charge 2s and now an ionic. It is just past the warranty time so I'm screwed! Fitbit s making a garbage product! At 300 bucks it should be lasting more than a year! I'm totally disappointed in Fitbit and their brand!

 

Moderator edit: Subject for clarity 

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‎06-05-2019 11:40 - edited ‎06-05-2019 11:41

‎06-05-2019 11:40 - edited ‎06-05-2019 11:41

Hello @Maigan welcome aboard, I'm here to give you a hand with your concern.

 

I'm sorry to see that you feel that way, however, I totally understand how frustrating you can be with your Ionic if you're experiencing difficulties. That said, for me to provide you with assistance, can you please let me know what's happening to your Fitbit Ionic? It's not charging anymore? I'll be glad to move forward with you if more information and details are provided. For any inquiry related to our warranty policies, I recommend you to check our policies here. Thanks for your feedback. 

 

Looking forward to your reply. Let me know if you have any additional questions. 

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