Feedback about Ionic - My personal experience

[SunsetRunner]

I have been using Fitbit for about 6 years now but tomorrow I will be leaving Fitbit for good and it is mainly down to the Ionic being one of the worst products I have ever bought. It has been nothing but trouble for the last 2 years....crapping out during runs, awful UI and the absolute age it takes to sync music or podcasts to it but today was just the final straw...I was doing my normal very long wait for a 40 mins podcast to sync before a run and the thing went haywire as you can see below I had about 7 trillion billion hours to wait so I finally smashed the piece off the wall and will never be touching a fitbit again.

Just horrendous. Hopefully I will have more luck with

Moderator Edit: Clarified subject

Moderator Edit: Content

[RicardoFitbit]

Hi @SunsetRunner, it's nice to see you again participating here in the Community Forums. 

Thanks for taking the time to share your thoughts and personal experience with your Ionic, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. We respect your decision and we will be here if you decide to come back to the Fitbit family.

Don't hesitate to ask me any additional questions you may have, I'll be around.