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Feedback about Ionic tracking sleep - My experience

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‎10-09-2020 04:38 - last edited on ‎10-09-2020 15:24 by Fitbit Moderator

‎10-09-2020 04:38 - last edited on ‎10-09-2020 15:24 by Fitbit Moderator

Since the installation of the latest OS upgrade my Ionic has failed to accurately track my sleep. It has either missed hours or recorded an entire 7-8 hours as light sleep. This is the third Ionic in 3 years. Goodbye Fitbit. I'm getting a Garmin. I know that they are more reliable and care about their customers more than you. I have persisted with Fitbit for almost 7 years. I just can't do it anymore. 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-09-2020 08:18

‎10-09-2020 08:18

Totally agree with you.

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‎10-10-2020 00:09

‎10-10-2020 00:09

645 Music will be the one I go for when my Ionic finally does die. Only getting a few days per charge now.

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