Firmware out of date?

[kla203]

Hi, got my Ionic today, used 1/2 hour for update and installing, and now getting this? version is 25.16.7

Moderator edit: format

[SunsetRunner]

Yep, you need to update it, like we all have.

[lvigod]

I am having the same issue.  I try to update and it says firmware is updated! Now what?

[GySgt_Seidell]

Yeah, Fitbit rolled out a Firmware upgrade yesterday,  My Ionic now has version 27.25.16.7

[lvigod]

That's what my dashboard is saying I have installed, but I still get the
error when I try to set up device lock

[GySgt_Seidell]

I setup my Ionic's Device Lock on day one.  So, I just went to Device Lock again, to see what you are seeing.  YES, I can confirm that I am receiving sorta the same thing, When I attempted to make a change I received the "BLUETOOTH Timed OUT" error!  So it appears, the Device Lock function is NOT working with the new firmware update and whatever Device Lock was setup prior is still in effect on the Ionic.

Not a game stopper, but needs attention..

[SunsetRunner]

---

@GySgt_Seidell wrote:

So it appears, the Device Lock function is NOT working with the new firmware update and whatever Device Lock was setup prior is still in effect on the Ionic.

Not a game stopper, but needs attention..

---

On mine, rocking 27.30.2.8, Device Lock is working. I’ve set a code on the phone app and it registered with my Ionic. First use of Ionic then needed the code to unlock.

[GySgt_Seidell]

---

@SunsetRunner wrote:

---

@GySgt_Seidell wrote:

So it appears, the Device Lock function is NOT working with the new firmware update and whatever Device Lock was setup prior is still in effect on the Ionic.

Not a game stopper, but needs attention..

---

On mine, rocking 27.30.2.8, Device Lock is working. I’ve set a code on the phone app and it registered with my Ionic. First use of Ionic then needed the code to unlock.

---

My firmware is 25.27.16.7.  I’m located in the USA.  It appears you have a more advanced firmware, where are you located?

[SunsetRunner]

---

@GySgt_Seidell wrote:

---

My firmware is 25.27.16.7.  I’m located in the USA.  It appears you have a more advanced firmware, where are you located?

---

UK.