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Firmware update

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‎02-25-2020 10:40

‎02-25-2020 10:40

Have just updated my Fitbit and now only turns on and shows this screen only. What is this and can it be fixed? 

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2 REPLIES 2

‎02-25-2020 13:22

‎02-25-2020 13:22

@Flynn3101   That's the screen that shows an update "in progress" and, since it hasn't moved, it looks like you device froze during the update.  You should contact Support. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎02-26-2020 00:54

In response to LZeeW

‎02-26-2020 00:54

Hi, thanks for the reply. I just waited till this morning and it's sorted it's self out which is good 

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