help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Ionic HR maxed at 115 during exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-20-2020 08:52 - last edited on ‎01-21-2020 09:57 by Fitbit Moderator

‎01-20-2020 08:52 - last edited on ‎01-21-2020 09:57 by Fitbit Moderator

Hello my Fitbit ionic HR does not go above 115 .I thought this might be because of sweat but cleaning and wiping still didn't work. Kindly give troubleshoot.

 

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎01-21-2020 09:59

‎01-21-2020 09:59

@Rohit3887 Welcome to the Community. Thanks for the details mentioned. 

 

I would like you to make sure you're doing this procedure to improve your hear rate reading. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes